Growth in both the industrial and residential populations has dramatically changed the Lehigh Valley of Pennsylvania since 1955 when the non-profit ambulance service, Cetronia Ambulance Corps, first began its all-volunteer BLS services.  In response to the communities need for an increase in public health and safety services, Cetronia has grown to include ALS service, 24-hour dispatch, and non-emergency medical transportation.  Additionally, Cetronia provides billing services, community outreach, education, special events coverage and special operations teams.  The diversity of their fleet allows the most appropriate level of service for the customer’s need from a doctor’s office visit to a critical care transport.  Cetronia continually strives to understand the medical needs of its communities and remains “Always Ready” to accommodate any pre-hospital emergency care and medical transportation needs.  This attitude of adaptation is not new to Cetronia, rather a continuing legacy of a truly innovative EMS system and a commitment to providing “Health on Wheels™” for its residents.

In recent years, Cetronia recognized the enormous challenges facing the EMS industry including severely diminished reimbursement rates.  Since EMS billing specialists must be ready to meet these ever-changing reimbursement and additional compliance issues with competency and expertise, Cetronia has maintained their own team of nationally certified ambulance coders who offer an exceptional blend of ambulance billing experience, knowledge, and customer service to ensure fiscal stability and the organization’s continued success.

The increasing demand for healthcare services which threatened their ability to maintain response times is another example of what motivates their mindset of continual improvement.  Choosing to be a  (more…)