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A Bibliography on EMS in a State of Change

Most scientists agree that earthquakes are difficult to predict, but last Thursday should have been a “gimme” regardless of how the Supreme Court would have ruled.  Independent of your perspective on the ruling, we now know how health care reform will play out – at least until the next major shift changes the landscape again.  There are some fine articles that have looked specifically into the basics of U.S. healthcare, reform and the high court, or How Health Reform Could Hurt First Responders, even What the Supreme Court’s health care decision does—and does not—mean.  Also, hospitals are seeing the healthcare ruling as a new challenge and suggest that Federal Proposals Would Limit Aggressive Hospital Collections Practices.  So I have no intention to try to argue any of those contributing factors.  There are still many other factors affecting the future of emergency health care delivery that aren’t getting as much press attention even though their impact is at least as important.  Make no mistake, reform is coming to EMS!

Steve Whitehead at The EMT Spot blogged on the 7 Myths About Fixing Our EMS Systems.  It is a well-thought out article focusing on how to improve the system, but doesn’t approach the underlying causes.  From my perspective, one of the most important influences I see making an impact is politics.  In the article Ambulance debate rough road: Government could grow, it is clear that local politics specifically regarding government is driving too many decisions.  The Mayor of Columbus appears to be favoring a significant initial investment along with an annual subsidy to expand the local fire department rather than award a contract to one of the service providers claiming no subsidy would be required.  This also brings to mind the case in Utica, New York where the city sees an opportunity to actually generate municipal revenues through an ambulance service even though they could not certify a need as the Revised bill on ambulance plan still a bad policy opinion article suggests.  Which brings me to my second primary factor of money.  There are too many differences in how EMS is funded.  Unlike the fire and police department, which are so-called “free” services paid completely through your taxes, most EMS agenices charge for their services, going through your health insurance where they can.  Some operating costs are also covered by various combinations of property taxes, usage fees, or subscription fees without any consistency between jurisdictions.  There are many ongoing debates including this one by Letter: Emergency Medical Services In Great Neck.  But as long as there are such diverging funding schemes, (more…)

Posted in Administration & Leadership, Dispatch & Communications, EMS Dispatch, EMS Topics, News

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Revisiting Repeat Patient Transports

The High Performance EMS website has been up for a year now and in review of all the topics we have visited, there are two that have stood out in particular both by the number of search terms as well as the number of page views.  They are “dynamic system status management” and “EMS frequent flyers”.  Since the first topic is based largely in technology, it has been fairly well covered (and developments will continue to be a topic of further discussion.)  However, the social problem related to repeat, often non-emergency patient requests for transports continues to be a subject with few answers and it certainly deserves additional attention.

To many EMTs, the driving policy of most agencies (whether overt or not) seems to be “you call, we haul, that’s all!”  That sentiment is often despairingly minimized even further as ”just because you can’t afford a taxi, does not mean that you should call an ambulance.”  These attitudes focus on the misuse, or even outright abuse of the Emergency Medical Services system in that they are assuming someone is routinely “crying wolf” for attention to some minor or even imagined problem.  While these situations certainly do occur, and at some direct cost to your agency, it is important that we do not miss the occasion when the metaphorical wolf really is prowling at someone’s door.

So, how do we tell when a frequent patient has a real rather than an imagined need?  The best answer is to simply do our job and assess the situation as well as the patient.  And do it again every time.  Will that waste resources in certain cases?  Yes, probably so, but more importantly we won’t overlook the real emergency that we are always expected to address.  However, it is the inefficiency of that way of doing business that bothers me. (more…)

Posted in ems, Opinion

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